How much is shipping?
Shipping is FREE Australia wide! We also offer reduced rates for our international customers :)
Note: Free shipping doesn't apply to our Pop of Colour Box collaboration.

How long until my order is dispatched?
We aim to dispatch all order within 1–3 business days from our head quarters in Newcastle, NSW.

How long will it take for my order to arrive?
We will do everything we can to ensure your order is on its way to you as soon as possible. Please see the Australia Post website for up-to-date information on their delivery times.

Do you offer Express shipping?
We do! You can choose to upgrade to Express shipping at checkout.

Do you ship overseas?
Of course! We have customers all over the world! Please email us hello@alphababydesigns.com if you are having any probems selecting your country at checkout.

Is Alpha Baby Designs an Australian company?
We are 100% Australian owned! We are located in Newcastle, NSW and all of our products are designed and printed locally!

Are your Flash Cards safe for my child?
Our Flash Cards have been independently-tested:

• • Lead Safe
  • BPA + BPS Free
  • No Known Harmful Phthalates
  • PVC Free

Do you offer a gift wrapping service?
You can select Gift Wrapping as an option before you add your item to cart. You can also leave a note a checkout and we will include a handwritten card with your personal message attached to your gift. We can even deliver it directly to your special someone.

Do you wholesale your products?
Yes we do! Please email us hello@alphababydesigns.com to find out more!

What payment options do you have?
You can choose to pay with PayPal, AfterPay, or credit card.

What's your return policy?
We gladly accept returns, exchanges and cancellations on all physical products that have not been personalised. Have a read of our Returns Policy for all the details.

When will I receive my digital download?
Once you checkout and your payment clears, you’ll be emailed a link for your instant download.